Improve Drug Adherence & Minimize Risk

DukeWELL Clinical Pharmacy provides comprehensive pharmacy advice to in-network providers who would like support treating DukeWELL eligible patients. Our team can help you and your patients address issues related to:

  • Medication adherence
  • High-risk medications
  • Polypharmacy
  • Generic dispensing rate

DukeWELL Pharmacists


Associate Chief Pharmacy Officer, Population Health and Ambulatory Services

Dr. Smith has oversight of the clinical pharmacy programs and initiatives for the Duke Population Health Management Office and the Duke Connected Care network. He is also responsible for the ambulatory clinical pharmacy strategy across Duke University Health System. Dr. Smith graduated from the Eshelman School of Pharmacy at UNC Chapel Hill and completed a pharmacy residency in ambulatory care at Mission Hospital and the Mountain Area Health Education Center (MAHEC) in Asheville, NC. He is currently an adjunct assistant professor at the UNC Eshelman School of Pharmacy and is board certified in both ambulatory care and geriatric pharmacy practice. Dr. Smith practices as a clinical pharmacist practitioner at the Duke Outpatient Clinic, an internal medicine resident teaching clinic. Prior to joining Duke Health in 2012, he practiced in an outpatient clinic at Mission Hospital. Outside of work, he enjoys spending time with his wife and two children, exercising, traveling, and gardening.

Assistant Director, Population Health Pharmacy Services

Dr. Gregory leads the day-to-day operations for the DukeWELL Pharmacy Services team, supervises Duke Primary Care’s embedded pharmacy program, and serves as a clinical pharmacist at Duke Primary Care Knightdale. He is also an adjunct assistant professor at the UNC Eshelman School of Pharmacy. Dr. Gregory graduated from the Eshelman School of Pharmacy at UNC Chapel Hill and completed a general pharmacy residency at WakeMed Health & Hospitals in Raleigh, NC. Prior to joining Duke Health in 2017, he practiced as the ambulatory care specialist at WakeMed and assisted in coordinating the Wake County AHEC pharmacy program. He is board certified in ambulatory care and has the unique designation of clinical pharmacist practitioner, which allows him to order medications and labs under the supervision of a physician.

Express Scripts - Senior Clinical Account Executive

Dr. Jackson Carter serves Duke employees and their dependents as senior clinical account executive with Express Scripts. She manages the Duke pharmacy benefit and works with physician leadership on realizing cost savings, improving patient care, and increasing patient safety. Through her efforts at Duke, Dr. Jackson Carter was awarded a "Pharmacy Benefit Management Institute Excellence Award" in 2016 for innovative care management strategies. Dr. Jackson Carter graduated from UNC Chapel Hill with a degree in biology and doctorate in pharmacy. She completed a residency in ambulatory care with Mission Hospitals and holds her ACCP board certification in ambulatory care.

Primary Care Population Health Pharmacist

Amit obtained his pharmacy degree from the South Carolina College of Pharmacy. He also completed a PGY-1 Managed Care and PGY-2 Ambulatory Care residency with Kaiser Permanente of Georgia. Prior to coming to Duke, Amit worked as a Clinical Pharmacy Specialist at Harris Health System in Houston, TX, managing patients with diabetes, hypertension, CAD, hyperlipidemia, and on anticoagulation. His interests also include disease state management in the primary care setting. He has a strong passion for improving patient outcomes and educating the next generation of pharmacists.

Primary Care Population Health Pharmacist

Brittney graduated from Nova Southeastern University College of Pharmacy. She completed two years of pharmacy residency training with a focus in ambulatory care and population health at Novant Health in Winston Salem, North Carolina. Prior to joining Duke Health, Brittney practiced as a clinical pharmacy specialist, managing lipid, anticoagulation, and primary care clinics at various Novant Health locations.

DukeWELL Clinical Pharmacist

Cindy Leslie A. Roberson, PharmD, BCACP, CPP is a DukeWELL Clinical Pharmacist wihtin the Duke Population Health Management Office (PHMO). She performs multiple roles at PHMO: she is the pharmacist on interdisciplinary teams for the Duke TeleHOPE (Health Optimization Program for Elders) program, which provides transitions of care through a weekly post-discharge telehealth video conference with participating skilled nursing facilities, and PHMO’s Geriatric, Endocrine, and Palliative Care Interdisciplinary Specialty Case Reviews. Additionally, she reviews medication-related optimization recommendation requests from providers and care managers who work with patients’ clinical care needs in the ambulatory setting. She is an active preceptor for the pharmacy students at the University of North Carolina (UNC) Eshelman School of Pharmacy and offers an American Society of Health System Pharmacist (ASHP)-accredited Longitudinal Transitions of Care Elective for 2nd-year internal medicine pharmacy residents. She is involved in multiple NIH-funded research projects at Duke, such as Falls Assessment of Medications in the Elderly (FAME) and Expanding Technology-Enabled, Nurse-Delivered Chronic Disease Care (EXTEND). She is also involved in the Duke Interprofessional Education Care Center grant award that provides experiential learning on transitions of care. She participates in multiple research committees for PHMO and Duke University Hospital.

Dr. Roberson received her bachelor of science degree at UNC Chapel Hill. She earned a doctor of pharmacy degree from UNC's Eshelman School of Pharmacy and completed a clinical pharmacy residency at Virginia Commonwealth University. After residency, she worked as an assistant professor at Chicago State University College of Pharmacy (CSU-COP) and was involved with development and teaching of required and elective courses, grant-related projects, local and national student organizations, community service programs, and precepted pharmacy students. She then became a clinical pharmacist at Advocate Medical Group, managing chronic disease states for the underserved population. She is board certified in ambulatory care.

She has several publications and has presented her work in various symposia. She has received a Duke Health Great Catch Award, Duke AHEAD Aspire Award, AACP Student Community Engaged Service Award, First Place in Basic Science Research 11th Annual Scripps Conference, Midwest Asian Health Association Community Service Award, Faculty of the Year Academic Award, CSU Seed and Faculty Development Grants, and the NC TraCs Institute Grant Research Award.

Dr. Roberson served as a member in the American Association of Colleges of Pharmacy (AACP) Research Achievement Award selection, AACP Distinguished Scholarly and Teaching Committee, and American Pharmacist Association (APhA) Therapeutics Advisory Board.

DukeWELL Clinical Pharmacist

Dr. Alvarado graduated from the UNC-Chapel Hill Eshelman School of Pharmacy in 2007 and is a Board Certified Pharmacotherapy Specialist (BCPS). Prior to joining Duke, she worked at Dorothea Dix and then practiced as a clinical pharmacist practitioner (CPP) managing lipid and anticoagulation clinics in various Research Triangle locations. She also serves on the advisory board of Pharmacist Moms, a national group dedicated to advocacy for women in pharmacy. Dr. Alvarado’s specific areas of interest are cardiovascular risk reduction and mental health.

Population Health Clinical Pharmacist

Joshua is from Haw River, NC and obtained his Doctorate in Pharmacy from the Campbell University College of Pharmacy & Health Sciences in Buies Creek, NC. He completed a first-year, post-graduate residency with ECU Health in pharmacy practice and a second-year residency in ambulatory care with ChristianaCare in Wilmington, DE. Following residency, Joshua obtained board certification in ambulatory care and HIV management, and his clinical interests are in primary care, care for underserved patient populations, LGBTQIA+ health, and HIV management and prevention. Joshua enjoys supporting his patients as they achieve their personal health goals and learn more about their health conditions and medications.

Primary Care Population Health Pharmacist

Kelly is originally from Raleigh, NC. After graduating from the University of South Carolina College of Pharmacy, she completed a PGY1 pharmacy residency at Indiana University Health and a PGY2 ambulatory care pharmacy residency at St. Joseph’s/Candler. Prior to joining Duke Health, Kelly worked with Prisma Health Primary Care in Columbia, SC as a clinical pharmacist managing patients with diabetes, hypertension, hyperlipidemia, CAD, and on anticoagulation. She is passionate about helping patients take control over their own health journeys.

Primary Care Population Health Pharmacist

Madeline graduated from the University of New England in Portland, Maine. She completed two years of pharmacy residency training at Novant Health with an ambulatory care focus. Prior to Duke, she worked at Cone Health in Greensboro as an embedded primary care pharmacist, focusing on management of diabetes, hypertension, hyperlipidemia, asthma/COPD, osteoporosis, and other chronic diseases. She really enjoys building relationships with patients and working collaboratively with the healthcare team to develop the best possible care.

Primary Care Population Health Pharmacist

I graduated from the UNC Eshelman School of Pharmacy with my Doctor of Pharmacy. I completed PGY1 and PGY2 pharmacy residencies in Ambulatory Care at Virginia Commonwealth University Health and The Ohio State University Wexner Medical Center, respectively. I am a Board Certified Ambulatory Care Pharmacist (BCACP), and I serve as an Adjunct Assistant Professor of Clinical Education with UNC Eshelman School of Pharmacy. Prior to Duke, I worked with WakeMed Primary Care as a Clinical Pharmacist Practitioner (CPP). I am passionate about improving health outcomes by optimizing medications used to treat diabetes, hypertension, and hyperlipidemia to prevent atherosclerotic cardiovascular disease and chronic kidney disease.

Population Health Clinical Pharmacist

I completed my undergraduate studies at Lehigh University and attended the Ohio State University for pharmacy school. Upon completion of my PharmD, I moved to North Carolina and completed two years of ambulatory care pharmacy residency program at Novant Health. Prior to joining Duke Health, I worked as a clinical pharmacist embedded in an internal medicine clinic. As a clinical pharmacist, I really enjoy collaborating with other clinicians and working with our patients to better manage their chronic diseases. It is very fulfilling seeing the impact pharmacists can make in improving the quality of life of patients in our communities.