In addition to the design and implementation of Healthy Planet—Epic’s population health module—Andrea Long oversees the development of IT infrastructure and analytical tools to optimize PHMO operations. Previously, she served as pharmacist analyst for ambulatory medication system configuration, holding certifications in both EpicCare Ambulatory and Willow Inpatient. Dr. Long received her BS in Biology from the University of North Carolina at Charlotte and her Doctor of Pharmacy degree from the University of North Carolina at Chapel Hill. As part of her continued clinical training, she completed a pharmacy practice residency at Duke University Hospital.
Actionable Data, Cutting-Edge Analytics
PHMO's Data & Analytics team produces reports that convey how you are performing and link the data to actions you and your staff can take to directly improve outcomes. Active collaborations with the Duke Institute for Health Innovation, Duke Clinical Research Institute, Duke School of Medicine and others across Duke Health ensure that in-network practices benefit from the latest predictive models and analytical tools available to manage patient outcomes.
Senior Population Health Analyst
Dr. Hoffman has nearly a decade of experience in health services research. Prior to joining Duke, she served as a Research Associate at L&M Policy Research assisting with evaluations of Medicare programs, a Research Assistant in North Carolina’s Rural Health Research Program, and a Pre-Doctoral Fellow in Duke’s Department of Population Health. Dr. Hoffman holds both a PhD in Health Policy and Management and a BA in Public Policy from the University of North Carolina at Chapel Hill.
ETL Developer
I have been working with healthcare and information systems for many years. I enjoy taking on new challenges; there is always something new to take on. Being a part of a team that ultimately delivers information to the business entities in order to make informed decisions is very fulfilling.
Senior Population Health Analyst
I have been with Duke Health since 2016, working in various healthcare engineering roles. I have a bachelor of science degree in industrial engineering from North Carolina State University and a master of business administration degree from the University of North Carolina at Pembroke. I have a passion for utilizing data and analytics to provide insights to clinicians to help improve the access and quality of care that we provide to our patients.
Population Health Analyst
Kendell is an experienced clinician with a diverse background in patient care and advocacy. She started her journey with Duke Health in 2020 as a licensed registered nurse prior to her transition to the Population Health Management Office’s Data and Analytics team. She has a passion for problem solving, critical thinking, and improving processes to help guide decisions that facilitate positive outcomes for the populations that Duke Health serves.
NET Developer
Kevin is a Software Developer. After serving in the US Army, he decided to pursue his interest in technology, obtaining a master’s degree in computer science. Kevin hopes his work will contribute to the improvement of health outcomes for the populations served by Duke Health.
Senior Population Health Analyst
After working in a non-technical role—but being exposed to the data side of work—I found out I have a big interest in working with data, so healthcare and health system data is a natural fit. I am happy to be a part of PHMO’s efforts to more effectively deliver quality healthcare to underserved populations in the surrounding area.
NET Developer
A self-confessed computer nerd since an early age, Michael veered off temporarily to study Electronic and Electrical Engineering only to find himself back into the software development world. Ever since, he has worked designing and implementing software for a number of industries and eventually settled down in the health sector, hoping to contribute to the effort of providing the best quality health care possible.