A Resource Committed To Your Practice's Success

Duke Connected Care's Provider Liaison team consists of clinically-trained individuals who meet regularly with in-network providers to support improvement on value-based commercial, Medicare and Medicaid contracts. They provide assistance with:

  • Analyzing payer performance reports and identifying opportunities to improve results
  • Redesigning clinical workflows to support delivery of optimal health outcomes
  • Understanding documentation requirements for various value-based programs
  • Advising how to improve documentation to earn credit for quality actions
  • Identifying and closing gaps in quality for Medicare, Medicaid and commercial contracts
  • Understanding coding models (i.e., HCCs) and how to document care accurately and optimally

Learn more about your Provider Liaison team here.