Kristi Bickford, MSW, LCSW

I am a Maryland native but have called North Carolina home since 2003. I received my Master’s degree in Social Work from the University of North Carolina at Chapel Hill. My professional experience includes working in the juvenile justice, community mental health, and health care systems. For the past 18 years, I have worked in the outpatient hospital setting, providing case management and care coordination services to children and adults with chronic health conditions. As a licensed clinical social worker, I enjoy empowering patients to take control of their health and wellbeing.

Taquicia Carr, MSW, LCSW

I am a licensed clinical social worker with experience working in behavioral health, school, primary care, and hospital settings. I have been in roles as an outpatient therapist working with children, adolescents, teens, adults, and families. Recently, I have transitioned to medical social work and care management. I am passionate about care management, because I can support patients to achieve their best overall health. I utilize my skills with behavioral health and medical social work to advocate for patients to assist with getting their unmet needs.

Tricia Keipper, MSW, LCSW, CCM

Originally from South Florida, I received both my bachelor’s and master’s degrees in social work from The Florida State University. I moved to NC in 2004 with my husband and son, and I immediately fell in love with the fall and winter seasons (we don’t have them in Florida!). I have worked in the healthcare field since 2001, and I joined the Duke Health system in 2012. My passion has always been healthcare, specifically working closely with patients and families to assist in meeting their needs and reaching their goals.

Tara Grissom, BSN, RN, CCM

Nursing is actually my second career. I was a commercial underwriter for a title company in Chapel Hill for about 11 years before changing careers to nursing. My nursing career started at Duke Regional Hospital on general surgery. I later transferred to postpartum where I thoroughly enjoyed working with new moms. I briefly worked as a home health nurse. I was in my last position for eleven years at NC Specialty Hospital in their preop department where I served as charge nurse and preceptor until accepting this new opportunity with PHMO.

Sheila Allison, BSN, RN, ACM

I am a native of NC raised on a 78 acre farm. I learned values such as the benefits of working hard, working as a team/family, and I enjoyed the unity experienced with a large family. I developed a strong desire to help people, which led to obtaining an ADN in 2007 and a BSN in 2021. I am currently working towards an MSN with a focus in Nursing Education.

Michele Walker, BSN, RN

I have been a nurse for 27 years; 26 of those were spent as a bedside nurse in a Neonatal Intensive Care Unit. I have also spent some time working in the Operating Room. I am thankful for the opportunity to now serve patients from outside the hospital and assist them with all of their healthcare needs.

Kristen Gerhart, BSN, RN, CCM

I was born and raised in central Pennsylvania and since graduating high school have continuously moved south.  I attended Johns Hopkins University School of Nursing for my BSN and then moved to North Carolina.  It was easy to immediately become a Durham and Duke fan!  I enjoy new adventures and challenges, being active and trying new foods. My favorite vacation spot is the beach.