Diane Holbrooks, MSW, LCSW

I’m a social worker with over 30 years of experience and have worked in many different settings, including dialysis, inpatient case management, and hospice care. I’ve been with Duke Health since 2021. I enjoy getting to know patients and their families, understanding what matters most to them, and walking alongside them as they work toward their goals.

Valentcia Cooper, MSW, LCSW

I am a licensed clinical social worker (LCSW) with 16+ years of experience in social work, including case management and community mental health. I bring a thoughtful, personalized approach to my work, grounded in professionalism and genuine care for the clients I serve. I strive to meet people where they are to create and build a trusting partnership that optimizes their overall well-being. I strive to make every encounter intentional, solution-focused, and supportive. I truly enjoy making a difference in the lives of others.

Brittany Collins, BSN, RN, CNIII

I’m a registered nurse. My clinical experience is in orthopedics and neurosurgery. I’ve cared for patients recovering from musculoskeletal injuries, joint replacements, spinal surgeries, and complex neurological conditions, focusing on post-operative care and patient education. In my previous role, I worked as a triage nurse across multiple ambulatory care specialties, such as endocrinology, urology, hematology, sickle cell, pain, infectious disease, geriatrics, keto medicine & weight loss, and primary care.

Lexi Galford, BSN, RN, PCCN

I began my nursing career with Duke in 2020, working through inpatient cardiology stepdown, cardiac procedures, outpatient hospice, and community health roles. I love meeting patients and their families and believe that modern medicine is about walking with people through each season that life brings. I currently live in Raleigh with my husband and fluffy golden retriever.

Meg Hatley, MSW, LCSW

I'm a licensed clinical social worker with over 15 years experience in care management and behavioral health treatment. I use a client-centered approach to support individuals in clarifying their values and aligning their health goals with what matters most in their lives. I work to help clients identify barriers to wellness and to develop practical, sustainable strategies for change. I love having the opportunity to empower people to live healthier, more meaningful lives.

Ana Valdes, BSN, RN

I am a registered nurse with extensive experience in home health and health care operations, including clinical leadership, team management, and performance improvement. My background includes overseeing daily operations, supporting multidisciplinary teams, and driving quality, compliance, and patient-centered outcomes. I bring a collaborative leadership style, strong organizational skills, and a commitment to creating efficient workflows that support both patients and staff.

Sara Miller, BSN, RN

I have spent six years at Duke Health as a bedside nurse serving over twenty units at all three hospitals. Providing care for patients and their families during such a stressful time is what led me to this care manager position with DukeWELL. I want to empower people to better manage their health at home to try and avoid such difficult times.

Crystal Bennett, MSN-Ed, RN, CCM

I have over eighteen years of nursing experience, including nine years in case management within acute care, particularly in trauma and cardiovascular thoracic surgery. My background also includes work in orthopedics, long-term care, ICU, and academia. However, I have found care management to be the most rewarding role in my career.