I have eighteen years of diverse experience in the medical field, encompassing front office operations, patient scheduling, insurance verification, billing, and insurance. This blend of skills has equipped me to enhance patient experiences and support healthcare operations effectively. I look forward to my future at PHMO.
I come from many years of healthcare. I have a love for helping, growing relationships, and making a difference in others lives as much as I possibly can.
I was born and raised in Chapel Hill, NC. I graduated from UNC Chapel Hill, earning a Bachelors of Arts in Biology. I have worked within the medical field for over twenty years. I have always had a passion to help people and my community thrive and live healthy lives. I am grateful to be able to join a team that shares the same passion.
My twenty years of healthcare experience have taught me the importance of empathy and effective communication in fostering patient trust and understanding. I find fulfillment in helping patients navigate their healthcare journeys. My passion stems from the opportunity to make a tangible difference in people's lives by providing them with the resources and support they need to achieve better health outcomes.
I have twelve twelve years experience working with the Duke Division of Community Health at Walltown Clinic on Broad Street. I found it very rewarding working with and supporting patients of all ages who experienced financial hardships with medical expenses, paying for doctor visits, loss of health insurance, paying for medication, and behavioral health issues. Seeing patients come into the clinic feeling discouraged and leaving with a smile on their faces made my job worth while!
I have over ten years of experience in customer service and in healthcare. I love to work closely with patients and their families in providing the best care and any other services I can provide for the patient.
I have previously worked with oncology and hospice patients, where I found great fulfilment in providing care during some of the most challenging times in their lives. I want to make a positive and lasting impact on others' lives. What I enjoy about my work is the opportunity to give back to my community by providing resources to those going through hardships.
I’ve been in the healthcare field for almost four years. My favorite thing about working in healthcare is my ability to help others and make a difference in the community.
I have worked as a nursing assistant in Duke University Hospital and as a patient service associate with Duke Primary Care. My goal in life has always been to help others, and joining DukeWELL is a great step in the right direction for that goal. I feel my background has given me some insight into the different areas and interactions patients at Duke Health experience, and I look forward to bringing that knowledge with me into this new chapter of my career with Duke Health.
I graduated magna cum laude from Virginia State University with a bachelor of science in biology and a minor in sociology, and I received a masters in medical science with a concentration in public health from Liberty University. What I enjoy about this work is that it gives me the opportunity to help people in the community dealing with hardships while also allowing me to get a better understanding of the social needs that go along with healthcare. I have always had a desire to help people, and I am very fortunate that this work allows me to do that.