I started my career at Duke in December 2017 as a patient service associate at the Duke Eye Center. Then in 2020, I became a financial care counselor, where I assisted patients with their financial benefits. I worked closely with insurance companies and our providers. I enjoy helping people in anything I do. I look forward to assisting our patients here at PHMO.
I’m originally from Fayetteville, NC. I received my Bachelor of Science in Human Services with a Minor in Communications at Wingate University. Starting at Duke, I’m eager to see how I can best help those around me with everything I’ve learned in the past. I enjoy seeing those around me strive for greatness and achieve excellence. In saying so, I cant wait to see what kind of difference I can make here at Duke.
I started with Duke in March of 2019 as a Financial Care Counselor at Duke Eye Center. During that time, it was my responsibility to work with patients to resolve any financial barriers related to their healthcare. I am excited to be a part of the Duke PHMO team as a Care Coordinator. I have always had a passion to help people and my community. It’s exciting to be a part of a team that shares that same passion. In my spare time, I enjoy baking, binge watching shows, and spending time with my family.
I have a management background in health insurance and as a government contractor. I received a degree in Health Science in 2014. I am currently studying for Healthcare Administration. I owned and managed a group home for Intellectual Disabled adults with critical needs for over 10 years. I have always had a strong desire to assist people with their needs in everyday life. Working as an associate in PHMO allows me to continue bridging the gap for patients by providing the resources necessary to fulfill their healthcare needs and essentials.
I have been employed by Duke for over 20 years. I began my career in the Undergraduate Financial Aid Office in August 2000. I transitioned to the Duke Talent Identification Program in October, 2013. In January 2021, I started a new career in Population Health as a Care Coordinator. I look forward to making a difference in the overall health of the patients and communities Duke serves.
I was born and raised in Durham, NC. I started working at Duke as a COVID Screener in 2020 and soon worked my way to being on the great PHMO staff. I am very excited to be in my roll as a DukeWELL Care Coordinator and to work with different patients and help them get the proper care they deserve.
My Background: I used to be a fireman before I came to work at Duke.
I was born and raised in Durham, NC. I have been a part of Duke as a certified medical assistant for twelve years. My work at Duke has allowed me to gain valuable knowledge regarding patient care and access to health care. I am excited to be a part of DukeWELL.
I have worked in the customer service field since I was in the ninth grade, and I have developed a passion for helping customers resolve issues while creating a positive image of the company and myself. I’ve proven my ability to listen attentively, solve problems quickly and efficiently, and create good professional relationships with patients. I love providing a safe place for people to receive the help that they need.
I have 15 years with Duke. My passions are customer service—being that voice for individuals who do not know where to begin for help—helping our communities and employees to be enlightened with resources that will help with mind, body, and soul.