Helping Patients Now and After the Pandemic

Our Care Management team has always played an important role in helping patients navigate through the healthcare world, but the team's work has become even more critical during this difficult time. As the COVID-19 crisis has evolved and impacted the healthcare landscape, our team has been working hard to guide and support patients as they manage their health in a rapidly changing situation. We help patients through telephonic communication, symptom and medication management, and connections to resources for assistance programs for medication and other needs.

We’re here to help, and we’ll continue to adapt and look for new ways to guide your patients to better health. If you have a patient who needs assistance, simply place the “Ambulatory Referral to DukeWELL” order in Medlink.