SNF Patient Transfer Instructions

DukeHealth is asking SNFs to please contact the Duke Transfer Center and fax records prior to transferring ANY resident to the ED for any of the 3 Duke Hospitals.
This is critically important at this time, especially when sending a Person Under Investigation (PUI) for COVID-19.

1.    Contact the Duke Transfer Center at 919-681-3440

2.    Fax the following to the receiving hospital:
Face Sheet
Past and current medical history
Advance Directives/DNR orders

Note: Please include patient’s FULL NAME and DATE OF BIRTH on each page of faxed documentation.

The numbers to use for this electronic records process are:
Duke University Hospital 919-385-7541
Duke Regional Hospital 919-385-9739
Duke Raleigh Hospital 919-385-9740

We encourage you to post this number at all nursing stations and educate your staff.

Long-term care facilities concerned that a resident, visitor, or employee may be a COVID-2019 patient under investigation should contact their local or state health department immediately for consultation and guidance.

Click HERE to download these instructions in a printable document (PDF)!


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