Melissa Sullivan Jones, MHA, BSN, RN, CPPS

Melissa has been a part of Duke Health since 2005. She worked clinically as both a pediatric ICU nurse and lung transplant coordinator. She also served as the Patient Safety Officer at Duke Raleigh Hospital, and most recently lead the Duke Connected Care Provider Relations team. Melissa holds a Master of Health Administration from Pfeiffer University and a Bachelor of Science in Nursing from the University of North Carolina at Wilmington.

Jennifer Smith

Ms. Smith has a diverse marketing communications background across a variety of industries, with nearly fifteen years of experience in the healthcare space. Before joining Duke Health, Ms. Smith worked in the provider marketing group for a large national payer. Prior to that, she worked for a health system in Ohio, where she led a team focused on provider communication for an independent physician organization and clinically-integrated network. She has a BS in Communication from the University of Miami.

Tara Kinard, RN, MSN, MBA, CCM, CENP

Ms. Kinard serves as associate chief nursing officer for the Duke Population Health Management Office (PHMO). Prior to joining Duke, she served in a variety of roles with Wake County Medical Society Community Health Foundation, including care manager, provider services manager, deputy director, and executive director. She also served as a regional vice president for Community Care of North Carolina. In addition to care management experience, Ms. Kinard has expertise in practice / provider support, a commitment to patient-centered care and a passion for addressing social drivers of health.

Travis Washburn

Travis Washburn oversees the accounting and financial reporting operations for the Population Health Management Office and serves as the primary financial liaison to the DUHS Corporate Finance department.  Prior to joining PHMO, Travis spent ten years in the DUHS Financial Reporting department.  Mr. Washburn is a 1993 graduate of Appalachian State University, where he earned BSBA and MSA degrees.  He resides in Mebane with his wife and two sons.  In his spare time, he enjoys reading, bicycling, and volunteering at the Mebane train display.

Benjamin Smith, PharmD, BCACP, CPP, BCGP

Dr. Smith leads clinical pharmacy programs and initiatives for the Duke Population Health Management Office and serves as pharmacist for the Duke Connected Care Network and adjunct assistant professor at the UNC Eshelman School of Pharmacy. Dr. Smith graduated from the Eshelman School of Pharmacy at UNC-Chapel Hill and completed a pharmacy residency in ambulatory care at Mission Hospital and the Mountain Area Health Education Center (MAHEC) in Asheville. Prior to joining Duke Health in 2012, he practiced in an outpatient clinic at Mission Hospital.

Marcie Fuson

Ms. Fuson serves as operations manager for the Duke Population Health Management Office. Previously, she served as director of operations for the Duke Division of Community Health in the Department of Community and Family Medicine.  Ms. Fuson has also served as program coordinator for a national faculty development workshop series as well as Duke’s Faculty Development Fellowship Program. Ms. Fuson has more than 35 years of experience in financial and human resources management, grant submissions/monitoring, coordination of educational programs, and project management.

Tuwana Cash Garrett

Tuwana Cash Garrett oversees human resources for the Population Health Management Office and is responsible for processing new hires, performance management, recruitment and retention and payroll transactions.  Ms. Garrett’s goal is to foster an environment that values diversity, employee development and professionalism—while maintaining a dedicated focus on organizational effectiveness and customer service.  Ms. Garrett is currently pursuing a BS degree in Business Studies with a major in Human Resource Management from Southern New Hampshire University.

Andrea Long, PharmD

In addition to the design and implementation of Healthy Planet, Epic’s population health module, Andrea oversees the development of IT infrastructure and analytical tools to optimize PHMO operations. She served most recently as pharmacist analyst for ambulatory medication system configuration, holding certifications in both EpicCare Ambulatory and Willow Inpatient.  Andrea received her BS in Biology from the University of North Carolina at Charlotte and her Doctor of Pharmacy degree from the University of North Carolina at Chapel Hill.