COVID-19 Resources for DCC & NPCC Providers


   Testing Data

   Duke Health Resources

   National Resources

   North Carolina Resources

   Resources by County

   Resources by Payer

   General Resources in the Triangle   



The following links represent the best resources for providers in our community. We will continue to update this page as the situation changes. If you have any questions or would like to add any additional resources, please contact your Physician Liaison or email us at

Information on Telehealth Platforms for CCNC Practices
Telehealth is an important tool in delivering care to your patients during the COVID-19 pandemic and will likely continue to play a growing role in health care delivery for some time. A telehealth platform is being offered by North Carolina company DocsInk at no cost through July 31, 2020 to any prescribing clinician actively participating in Medicaid’s Carolina Access Program, Community Care Physician Network, or the Pregnancy Medical Home program.

Click here to activate an account and use referral code “NCDEAL.” 

Latest Updates:


COVID-19 Vaccine Resources

As vaccine distribution begins, there will be many questions from your patients and staff. PHMO will continue to update this site with the latest information to help you make sense of it all.

Click HERE to access a printable Frequently Asked Questions document for providers and clinical staff.

Click HERE to access a list of online vaccine resources.

NOTE: Both of these will be updated regularly, so keep checking back for more details as they emerge.


Duke Health

Duke Health COVID-19 Info Page

Pandemic Response Network: Duke Community Health Watch (Patient Signup)

Duke Health Anywhere Virtual Visits

Duke Pediatrics COVID-19 Resource Guide for Families

Duke PHMO COVID-19 Resources for Skilled Nursing Facilities

Duke Office of Durham & Community Affairs: COVID-19 Community Resources

Duke Infection Control Outreach  Network COVID-19 Resource Page    

Duke Health Guidelines for Patients Handout (English)

Duke Health Guidelines for Patients Handout (Spanish)

Medication Assistance Resources for Insulin (Document)

Palliative Care: COVID-19 Communication Guide - Upstream (Document)

Clincial Signage for Patients & Staff (Links to Printable Signage)

In Every Space, Cover Your Face (Printable Signage for Facilities)

Infographic: Appropriate PPE During COVID-19 Response (Document)

Position Statement and FAQs for Antibody Testing (Document)

Respiratory Therapy Guidance During COVID 19 Response (Document)

FOR PATIENTS: Call the Duke COVID-19 Hotline if you feel ill or have questions: 919-385-0429, Option 1 (8 AM-8 PM)


National Resources

SBA Economic Injury Disaster Loan Assistance


CMS Announces Relief for Clinicians, Providers, Hospitals and Facilities Participating in Quality Reporting Programs in Response to COVID-19

Trump Administration Provides Financial Relief for Medicare Providers (CMS)

FACT SHEET: Expansion of the Accelerated and Advance Payments Program for Providers and Suppliers During COVID-19 Emergency (CMS)

CMS Coronavirus Waivers & Flexibilities

Vital Talks COVID Ready Communication Playbook

Vital Talks Graphic: C.A.L.M.E.R. - COVID as a starting place for advance planning

COVID Commnication Tools for Deaf or Hard of Hearing Patients (Document):


North Carolina Resources

NC DHHS - information to request PPE

NC DHHS: COVID-19 Resources for Renters Facing Eviction

State of North Carolina Response Center

NC DHHS COVID-19 Response Page

Directory of County Emergency Management Offices

NC Medical Society

NC Medical Board

NC Helathcare Association

Tip Sheet: Associating Medications with a COVID-19 Diagnosis

Families to Receive Enhanced Benefits to Ensure Food Access

Equality NC: COVID-19 Response for Young Adults in NC

List of Durable Medical Equipment (DME) Providers who accept Medicaid by NC County (Document)

NC DHHS -Updated Testing Guidance

NC DHHS Secretary Mandy Cohen PSA: Wear, Wait, Wash (Video)

Primary Care COVID-19 Collaborative Teleconferencing Series


Resources by County




















Payer Resources


Medicare Coronavirus Main Page

CMS Coronavirus Partner Toolkit

CMS Telehealth Page

Medicaid Disaster Response Toolkit

Community Care of North Carolina

Private Insurers Coronavirus Resources

Blue Cross Blue Shield NC





Experience Health

To share or request additional resources, please send a message to


COVID-19 Patient Resources in the Triangle

Food insecurity

End Hunger Durham

WIC (Special Supplemental Nutrition Program for Women, Infants, and Children) 

Meals for Children by School System

Durham Public Schools
Wake County Schools
Person County Schools
Vance County Schools
Granville County Schools
Franklin County Schools

Resources for Free/Reduced Transportation

GoTriangle Transit
The Center for Volunteer Caregiving

Additional Durham Resources

Comprehensive COVID-19 Resource Spreadsheet for Durham
Bull City Responds
The School for Conversion
Durham Mutual Aid Facebook Page

Durham County Public Health: Pandemic Electronic Benefits (P-EBT) for The 2020-2021 School Year [PDF]

Compiled by Duke Population Health Management Office’s Community Partnerships Program. If you would like to add any additional resources, please email


Duke Health



Positive Results1: 26,306 (10%) Newly Reported Cases: 1,020 Cases: 33,797,400
Currently Admitted1: 39 Hospitalized: 492 Deaths: 605,905
Deaths1: 459 Deaths: 13,519 Total Vaccine Doses Administered: 336,054,953
  Percent of Adult Population Fully Vaccinated: 56% Percent of Population Fully Vaccinated: 48.3%
DUHS Positive Rate 7 day moving avg (Total Positive/Total Resulted)2
Includes ALL positive results including retested patients.

Last updated: July 16, 2021 at 11:00am


Duke Health Performance Services

2 NC DHHS Case Count

3 CDC COVID Data Tracker

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