Ms. Smith serves as director of DukeWELL Care Managment for Duke PHMO. Ms. Smith has gained over 14 years of clinical, educational and administrative nursing experience within the Duke University Health System, including roles involving inpatient, ambulatory care, research, and utilization/case management at Duke University Hospital. Her dedication to the effectiveness of patient care is the center of her passion. Ms. Smith is a graduate of North Carolina A & T University's undergraduate nursing program and a graduate of Duke University's Masters in Nursing and Healthcare Leadership Program. She also has obtained her certification in Case Management and was a 2007 Friends of Nursing Nominee. In her spare time, Ms. Smith enjoys motivational public speaking and spending time with her family.