Vice President for Population Health Management, Duke Health

Dr. Sangvai is the Duke Population Health Management Office Lead, associate chief medical officer (ACMO) for Duke University Health System, executive director of Duke Connected Care and assistant professor of family medicine, pediatrics & psychiatry for Duke University Medical Center. Dr. Sangvai also serves as the associate program director for the Management and Leadership Pathway for Residents (MLPR)—an innovative residency training program at Duke designed to develop future physician executives. Originally from Ohio, Dr. Sangvai has been at Duke since 2003 and has previously served as Duke’s chief of family medicine.

In addition to his work at Duke, Dr. Sangvai is significantly involved in leadership and organized medicine both locally and nationally. He was part of the inaugural class of Presidential Leadership Scholars, has served as president of the North Carolina Medical Society (NCMS), and is a 2004 graduate of the NCMS Leadership College. He completed a 3-year term as the chair of the young physicians section of the American Medical Association (AMA). Dr. Sangvai has also served as the national chair for the Association of American Medical Colleges (AAMC) organization of student representatives and organization of residents.

Dr. Sangvai graduated from the Ohio State University and received his M.D. from the Medical College of Ohio, where he also completed his family medicine and chief residencies. He earned his M.B.A. from the Duke University Fuqua School of Business. Dr. Sangvai is a certified physician executive with the American College of Physician Executives (ACPE) and fellow of the American Academy of Family Physicians (AAFP).

Chief Operating Officer

Mr. Costello serves as COO for Duke PHMO. Previously, he was program examiner at the Office of Management of Budget in Washington, D.C., where he was responsible for creating and implementing federal budgets and policies. Mr. Costello also served as a Presidential Management Fellow in Washington, D.C. and a United States Peace Corps Volunteer in Guatemala. He graduated from Boston University and received his MPA from Columbia University’s School of International and Public Affairs.

Associate Chief Nursing Officer

Ms. Kinard serves as associate chief nursing officer for the Duke Population Health Management Office (PHMO). Prior to joining Duke, she served in a variety of roles with Wake County Medical Society Community Health Foundation, including care manager, provider services manager, deputy director, and executive director. She also served as a regional vice president for Community Care of North Carolina. In addition to care management experience, Ms. Kinard has expertise in practice / provider support, a commitment to patient-centered care and a passion for addressing social drivers of health. Ms. Kinard obtained her nursing degree from Watts School of Nursing in Durham and her graduate degrees from East Carolina University. She enjoys spending time with family and is active in extracurricular activities that involve her children, including a local figure skating club and school choir.

Chief Medical Officer

Dr. Yeatts is an internist and sees patients at DPC South Durham. He had an interest in general internal medicine, because it allowed him to focus on the whole patient and serve as a quarterback.

Prior to medical school, Dr. Yeatts worked as a financial analyst at Goldman Sachs in London and has a Masters degree in Public Health from the University of North Carolina. He completed a four-year residency at Duke in internal medicine plus the Management and Leadership Pathway for Residents (MLPR). He decided to come to Duke “because of its world class reputation, unique opportunity within the Management and Leadership Pathway, and family roots in the area.”

He has a wife and two sons, as well as another son due in July of 2020. He's an avid fly fisherman and fishes for trout in the NC and VA mountains as often as he can (places like Wilson Creek, the Davidson River, and the Watagua River). He also enjoys fishing out west in Montana or Alaska (Shuyak State Park has been a favorite spot) once a year. He's an avid gardener with a particular interest in specimen trees (Japanese maples and pines) and bonsai. He also serve as Treasurer of his church in Durham.

Operations Manager

Ms. Fuson serves as operations manager for the Duke Population Health Management Office. Previously, she served as director of operations for the Duke Division of Community Health in the Department of Community and Family Medicine.  Ms. Fuson has also served as program coordinator for a national faculty development workshop series as well as Duke’s Faculty Development Fellowship Program. Ms. Fuson has more than 35 years of experience in financial and human resources management, grant submissions/monitoring, coordination of educational programs, and project management.

Associate Chief Pharmacy Officer, Population Health and Ambulatory Services

Dr. Smith leads clinical pharmacy programs and initiatives for the Duke Population Health Management Office and serves as pharmacist for the Duke Connected Care Network and adjunct assistant professor at the UNC Eshelman School of Pharmacy. Dr. Smith graduated from the Eshelman School of Pharmacy at UNC-Chapel Hill and completed a pharmacy residency in ambulatory care at Mission Hospital and the Mountain Area Health Education Center (MAHEC) in Asheville. Prior to joining Duke Health in 2012, he practiced in an outpatient clinic at Mission Hospital. He is board certified in both ambulatory care and geriatric pharmacy practice.

Finance Manager

Travis Washburn oversees the accounting and financial reporting operations for the Population Health Management Office and serves as the primary financial liaison to the DUHS Corporate Finance department.  Prior to joining PHMO, Travis spent ten years in the DUHS Financial Reporting department.  Mr. Washburn is a 1993 graduate of Appalachian State University, where he earned BSBA and MSA degrees.  He resides in Mebane with his wife and two sons.  In his spare time, he enjoys reading, bicycling, and volunteering at the Mebane train display.

Senior Medical Director
Director, Marketing Communications

Ms. Smith has a diverse marketing communications background across a variety of industries, with nearly fifteen years of experience in the healthcare space. Before joining Duke Health, Ms. Smith worked in the provider marketing group for a large national payer. Prior to that, she worked for a health system in Ohio, where she led a team focused on provider communication for an independent physician organization and clinically-integrated network. She has a BS in Communication from the University of Miami.

Lead, Community Initiatives & Strategy

Ms. Lyn is the Duke Population Health Management Office’s lead for community initiatives and strategy. She also serves as chief of the Duke Division of Community Health in the Department of Community & Family Medicine, co- director of the Duke Center for Community and Population Health Improvement and leadership faculty for the Duke-Johnson & Johnson Nurse Leadership Program. Ms. Lyn began her Duke career in 1998, as a founding member of the Division of Community Health and was instrumental in designing and launching more than 40 of the division’s collaborative, community-based clinical, care management, educational and research initiatives. Ms. Lyn’s contributions span the division’s clinical programs, including neighborhood clinics; school-based health centers; and the Just for Us Program, which cares for chronically ill homebound seniors in their homes. She is also instrumental to the Division’s care management services, which include a North Carolina Community Care Network covering six North Carolina counties, linking more than 50 primary care practices, four hospital systems, and local departments of social services, health and mental health. In addition, Ms. Lyn served as the founding Program Director for Duke’s Master of Health Sciences in Clinical Leadership, the Community Health Leadership Program, the Community Health Fellowship; and Course Director for the Community Health Elective in the School of Medicine.

Director, Medicaid Accounts

Mr. Johnson is the network director for Northern Piedmont Community Care, a role in which he oversees five primary care clinics and two care management programs serving 80,000 vulnerable patients across six North Carolina counties. He is also assistant professor, Duke Department of Community & Family Medicine and vice chief, Division of Community Health. Mr. Johnson earned his Bachelor of Arts degree from Loyola University in Baltimore and a Master of Business Administration from Wake Forest University. Over a forty year span, he has had several careers involving a diverse line of services, populations and customers ranging from organizing local and national consumer movements to initiating and managing long-term care and health care services and community and economic development organizations. In 2003, Mr. Johnson joined Duke’s Division of Community Health as deputy director and director of clinical and care management service. Prior to joining Duke, Mr. Johnson served as vice president of Resources for Seniors Inc. (RFS), a Raleigh, North Carolina corporation. During his ten years with RFS, he developed and managed adult day centers, senior centers, case management, in-home care programs and allied health services serving a thousand customers per day. 

Director, DukeWELL Care Management

Ms. Churchwell serves as director of DukeWELL Care Management for PHMO's care management program. She is a fully licensed as a professional counselor and clinical addiction specialist with 14 years of administrative and clinical experience working with children and adults of varying backgrounds who suffer from chronic health concerns. Ms. Churchwell’s work supporting and advocating for underserved communities locally and internationally are a driving force professionally and personally. Ms. Churchwell is a graduate of Middle Tennessee State and Tennessee State Universities. She completed her doctorate in the counseling and counselor education program at North Carolina State University, where she researched patient perceptions of trust and trust development in patient-provider relationships within primary care clinics that serve marginalized populations. She was recently awarded a Counseling Fellowship from NBCC and Affiliates.

Senior Director, Analytics Center of Excellence

Ms. Schilder serves as senior director, analytics customer solutions for Duke Health. Upon earning her B.S. in nursing from East Carolina University, Ms. Schilder specialized in providing healthcare to women.  After completing her MA in Instructional Technology at North Carolina Central University, Mary started her journey in healthcare analytics and clinical informatics.  Before joining Duke in 2016, Ms. Schilder was with WakeMed, where she helped develop the Ongoing Performance Evaluation Program (OPPE), led efforts to implement WakeMed’s first data warehouse and launched a dedicated Clinical IT Service Desk.  Ms. Schilder was involved with WakeMed’s Epic implementation and had responsibility for developing and delivering WakeMed’s Epic training program as well as data warehousing and information delivery following go live.

IT Director for Population Health Analytics

In addition to the design and implementation of Healthy Planet, Epic’s population health module, Andrea oversees the development of IT infrastructure and analytical tools to optimize PHMO operations. She served most recently as pharmacist analyst for ambulatory medication system configuration, holding certifications in both EpicCare Ambulatory and Willow Inpatient.  Andrea received her BS in Biology from the University of North Carolina at Charlotte and her Doctor of Pharmacy degree from the University of North Carolina at Chapel Hill. As part of her continued clinical training, she completed a pharmacy practice residency at Duke University Hospital. 

Human Resources Manager

Tuwana Cash Garrett oversees human resources for the Population Health Management Office and is responsible for processing new hires, performance management, recruitment and retention and payroll transactions.  Ms. Garrett’s goal is to foster an environment that values diversity, employee development and professionalism—while maintaining a dedicated focus on organizational effectiveness and customer service.  Ms. Garrett is currently pursuing a BS degree in Business Studies with a major in Human Resource Management from Southern New Hampshire University. She was born and raised in Durham, NC and has two kids.  She enjoys traveling, shopping, and spending time with family and friends.

Director, Quality Performance

Melissa has been a part of Duke Health since 2005. She worked clinically as both a pediatric ICU nurse and lung transplant coordinator. She also served as the Patient Safety Officer at Duke Raleigh Hospital, and most recently lead the Duke Connected Care Provider Relations team. Melissa holds a Master of Health Administration from Pfeiffer University and a Bachelor of Science in Nursing from the University of North Carolina at Wilmington. She is a Certified Professional in Patient Safety and is passionate about partnering with healthcare providers to improve the safety and quality of care we provide to our patients across the continuum.